Ultra Host, a trading name of Agency IQ Limited ("we", "us", or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information, as well as your rights and choices regarding that information.
1. Information We Collect
We may collect personal information about you in connection with your use of our website or services, including:
- Contact information (such as your name and email address)
- Billing information necessary to process payments for hosting services
- Technical information such as IP address and browser type, collected automatically when you visit our website
2. Use of Your Information
We may use your personal information for the following purposes:
- To provide, manage, and maintain your hosting services
- To communicate with you about your account, services, and support requests
- To send you marketing communications about our products and services, where permitted by law
- To comply with our legal obligations
3. Disclosure of Your Information
We do not sell or disclose your personal information to any third parties that are not intrinsic to the delivery of our services. Where third-party processors are used (such as payment providers), they are bound by appropriate data processing agreements.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Rights and Choices
You have certain rights regarding your personal information under UK GDPR, including the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict our use of your personal information
- Receive a portable copy of your personal information
6. Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
Agency IQ Limited t/a Ultra Host
4 Coton Drive
Uxbridge
Middlesex
UB10 8FG
7. Changes to This Policy
We may update this Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our website or services after the effective date constitutes your acceptance of the updated Policy.